What if I have additional questions?

If you have any additional questions or concerns, feel free to contact our customer service team at [info@homerun-nyc.com]

Can I return an item if I change my mind?

Yes, we accept returns for store credit within 30 days of your purchase. Please ensure that the item is unused, in its original packaging, and accompanied by the receipt.

Can I return a 1-of-1 piece?

Unfortunately, we do not accept returns for our unique 1-of-1 pieces. These items are specially crafted and tailored exclusively for individual customers, making them non-returnable.

How do I initiate a return?

To initiate a return, please contact our customer service team at [info@homerun-nyc.com] with your order number and the reason for the return. We will provide you with further instructions on returning the item.

Is there a return shipping fee?

Return shipping costs are the responsibility of the customer unless the item is damaged, defective, or if we made an error in processing your order.

How soon will I receive my store credit?

Once we receive and inspect the returned item, we will issue store credit within 3-5 business days. You will be notified via email with the details.

When will my order arrive?

Please allow 3-5 business days for order processing, and an additional 7-10 days for order delivery.